Shipping Policy
At Fiber Lab India we take great care in delivering your products to you and we only partner with best couriers service. Shipping within India is FREE for all orders. For deliveries within India all taxes are included in the price of the product listed on the website. For deliveries across Mumbai, we'll be sending out your order through services such as Porter, Dunzo, etc. Expect all Mumbai orders to be delivered within 1-2 hours.
For the rest of India, our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery usually takes about 1-5 business days depending on your location.
Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same state.
As soon as your package ships, we will email you your package tracking information.
Brand is not responsible for any damage or loss of product once handed over to the courier company.
Delivery Time for your order starts from the date of Order Confirmation.
• Due to unforeseen circumstances, it’s possible that we may not be able to produce your order piece. In such cases, you will be offered an alternate option/store credit/full refund.
• At times orders can get delayed for reasons outside of our control. If your dispatch is delayed beyond 2 business days of the order confirmation date for some unforeseen reasons, you can get in touch with us at support@fiberlab.in.